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Patient Information

Patient Forms

If you’ve already filled out the new patient information on the portal, please do not fill out again.

New patients will need to fill out paperwork before seeing their physician. For your convenience, the below forms can be downloaded, printed, and filled out before visiting our offices. This will save time for both our staff and the patient. Please read through the below forms and complete all of them for your first appointment.

You will need the Adobe Reader software to view the forms. If you do not already have it installed, visit Adobe’s website to obtain a free copy with installation instructions. Forms are downloaded in a zipped file containing all the PDF pages needed for printing our forms for specific surgeries.

New Patient Forms

New Back and Neck Patients

All new back and neck patients must fill out the back and neck form.

Patient Privacy Policy

Appointments

For an appointment, please contact us.

We encourage all our patients to call us in advance to schedule an appointment with our orthopaedic surgeons. In an inevitable situation we will try to accommodate you without an appointment. We are here to take care of your orthopaedic problems and we will do our best to accommodate all your reasonable needs.

Appointment times are available five days a week; however certain physicians may only be available on specific days and times.

In order for us to serve you in timely manner, we encourage you to complete all your paper work before coming to our office. In addition, please bring a copy of your current insurance card and driver license to your appointment for our records. If you have any old and or recent X-rays, MRI or any other related clinical results, please bring them with you for our physicians to review.

Sometimes surgeries take longer than anticipated, emergencies do occur, hence delays are inevitable. When these situations arise, we request your patience with us as we do everything we can to make you feel more comfortable. We always make sincere attempts to adhere to our clinic schedule; however, if we know a delay is inevitable we will try to contact you. In the event you are unable to keep a scheduled appointment, please call us and notify us as soon as possible. This will enable us to contact patients who are on the waiting list for their appointments.

We want to thank you in advance for your patience and understanding.

Prescription Refills

For prescription refills, please contact us.

Prescription refills and authorizations are processed between 8:30 am – 5:00 pm, Monday through Friday. Refills requested at other times will be processed only for extreme or emergent cases only. Refill requests must be sent by your pharmacy.

Once we receive the request from your pharmacy, we will review it and send a reply back to your pharmacy within 24 hours on a regular day. Requests received on weekend and or during holidays will be processed on the first working day after the holiday or the weekend. Pharmacy turnaround will vary, so please allow ample time for your refills. For emergency refills during after hours or weekends have your pharmacy contact the doctor on call by calling our main office number at (972) 556-2885. Narcotics can only be filled during normal business hours.

Patient Education Center


Frequently Asked Questions – FAQs

All members of our team here at All Star Orthopaedics are committed to answering your questions and addressing your concerns. You are welcome to contact our practice at any time with questions, or schedule a consultation with one of our orthopaedic surgeons. In the meantime, here are answers to some frequently asked questions on our practice and physical therapy. As always, feel free to contact All Star Orthopaedics at anytime.

How quickly can I get an appointment

We understand your pain and will do our best to get you in as soon as possible. In most situations, we can get a patient to see one our physicians within 48 hours.

If I have X-rays from another physician, should I bring them with me?

Go ahead and bring them with you. An All-Star physician may require additional imaging to ensure an accurate diagnosis.

Physical Therapy FAQs

What can I expect on my first visit?

You will meet with one of our physical therapists for an initial evaluation. You and the therapist will discuss your current condition and previous level of function. The therapist will perform baseline tests and measures to determine your specific deficits. Using the information gathered during the initial evaluation and information provided by your doctor, the therapist establishes an appropriate treatment plan. Your treatment plan is individualized to your rehabilitation needs and your lifestyle.

How long will my appointments last?

Allow 1 hour for your initial evaluation and follow up appointments. A typical appointment lasts 45-60 minutes.

What should I wear?

Please wear comfortable clothing that allows freedom of movement. Physical therapy most often consists of physical activity. Athletic type shoes and exercise attire are recommended. If your condition involved your knee, please wear or bring shorts for easy access to the knee joint.

How often will I attend therapy?

At the completion of the initial evaluation, you and your therapist will establish a schedule of appointments. Frequency of attendance varies from 1 to 3 times per week and tapers down as your function improves. Since your treatment program will be individualized for your needs, the frequency of your appointments will be set to best suit you.

How do I schedule a therapy appointment?

Your doctor will write a prescription for therapy services when you are seen in their office. You can schedule an appointment in the doctor’s office when you check out from your visit. You can also contact the therapy office to schedule your appointments.

Contact All-Star Orthopaedics with any questions or concerns you may have.